BSOD question

The place for hardware and software issues, FS and non-FS related

Moderators: The Ministry, Guru's

Post Reply
User avatar
Paul K
Red Arrows
Red Arrows
Posts: 5831
Joined: 12 Jun 2005, 16:41
Location: Cambridge, UK

BSOD question

Post by Paul K » 07 Jul 2018, 20:31

I wonder if the gurus can help with this one - recently, I've been getting the blue screen of death with the title "IRQL not less or equal" and a memory dump thing ( sorry, that's my technical limit ). The computer then reboots and all is well again.

After this happened a few times, I noticed it seemed to occur when I clicked on my Firefox bookmark for Sim Outhouse. I deleted the bookmark, and have been visiting the site by typing in the address each time, with no problem.

Today I visited SOH, and this time followed three of four links within the site - suddenly the BSOD happened again, with the same IRQL message.

I've looked up the possible causes of this, but I must ask them that know - could clicking on a bookmark for a site, or navigating around that site, really cause a BSOD ? It sounds unlikely, but it does seem to be SOH related.
Pip Pip ! :)

Vc Ten
Vulcan
Vulcan
Posts: 455
Joined: 18 Apr 2010, 17:02
Location: North Wales

Re: BSOD question

Post by Vc Ten » 07 Jul 2018, 22:39

Might be worth checking your CPU cooling in this hot weather, Paul. Could be it needs a good blow out. Mine used to come up regular with this lrq not equal business. I put it down to overheating
Dale
Image Image Image

User avatar
Paul K
Red Arrows
Red Arrows
Posts: 5831
Joined: 12 Jun 2005, 16:41
Location: Cambridge, UK

Re: BSOD question

Post by Paul K » 08 Jul 2018, 12:21

Hi Dale,

Yes, that occurred to me too, so I gave everything a good blow out with a can of air-duster' a couple of weeks ago, when all this first started. Even so, the computer had been running all day, every day, without a problem - it only seemed to happen when I clicked on the SOH bookmark. As said, I deleted the bookmark and started going to SOH each time by typing in the address, and had no further problems until I went there yesterday and started clicking links within the site. I'm sure I'm not imaging this - or is it not possible ? :lol:
Pip Pip ! :)

User avatar
DaveG
The Gurus
Posts: 5698
Joined: 23 Jun 2004, 18:05
Location: in a deep, dark hole somewhere.
Contact:

Re: BSOD question

Post by DaveG » 08 Jul 2018, 12:32

Most odd. *-) Have you tried a different browser?
Dave G.
Image

User avatar
Paul K
Red Arrows
Red Arrows
Posts: 5831
Joined: 12 Jun 2005, 16:41
Location: Cambridge, UK

Re: BSOD question

Post by Paul K » 08 Jul 2018, 13:40

DaveG wrote:
08 Jul 2018, 12:32
Most odd. *-) Have you tried a different browser?
Good idea. I shall try that and see. :thumbsup:
Pip Pip ! :)

User avatar
Paul K
Red Arrows
Red Arrows
Posts: 5831
Joined: 12 Jun 2005, 16:41
Location: Cambridge, UK

Re: BSOD question

Post by Paul K » 10 Jul 2018, 09:46

Update: I used Google Chrome and Firefox side by side at SOH, clicking on the same links ( Chrome first, then Firefox ). No problem with Chrome, but Firefox triggered a BSOD about 5 or 6 clicks later. This is very odd indeed. Perhaps a reinstall of Firefox is in order. *-)
Pip Pip ! :)

User avatar
DaveG
The Gurus
Posts: 5698
Joined: 23 Jun 2004, 18:05
Location: in a deep, dark hole somewhere.
Contact:

Re: BSOD question

Post by DaveG » 10 Jul 2018, 10:04

I use firefox, but never had a problem. If you use any firefox plugins, make sure they're up to date as well.
Dave G.
Image

User avatar
Paul K
Red Arrows
Red Arrows
Posts: 5831
Joined: 12 Jun 2005, 16:41
Location: Cambridge, UK

Re: BSOD question

Post by Paul K » 10 Jul 2018, 19:11

Cheers Dave. I've reinstalled Firefox, checked my plug-ins as you recommend, and so far no problems. Not that I go to SOH very often, but it was a puzzle. Many thanks to you and to Dale. :)
Pip Pip ! :)

User avatar
Paul K
Red Arrows
Red Arrows
Posts: 5831
Joined: 12 Jun 2005, 16:41
Location: Cambridge, UK

Re: BSOD question

Post by Paul K » 11 Jul 2018, 10:50

And it's back again - a few clicks in SOH using Firefox, and bang, a blue screen. Oh well, I shall just have to stick to using Chrome when visiting, which is no great inconvenience. That or avoid SOH altogether, which again is no great inconvenience. :lol:
Pip Pip ! :)

Post Reply