New 'Just Flight' forum problem

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Paul K
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New 'Just Flight' forum problem

Post by Paul K » 16 Feb 2019, 16:37

Has anyone had problems moving to the new Just Flight forum ? Registered users such as myself are advised as follows:

If you had an account on the old forum please use the password reset function on the login page with your old forum email address. We transferred over all usernames that had visited the old forum since the start of 2016.


I've tried the password reset procedure 3 times now, but haven't received a single email. For my JF account, I'm using Outlook and I have checked my junk mail folder each time. Nothing there at all.
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DaveG
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Re: New 'Just Flight' forum problem

Post by DaveG » 16 Feb 2019, 18:50

I just ended up registering again. :dunno:
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Paul K
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Re: New 'Just Flight' forum problem

Post by Paul K » 16 Feb 2019, 20:35

DG, did you need a new user name ? I've just tried to register, but my name is taken - presumably by me! Why do these things have to be so difficult ? 8)
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Re: New 'Just Flight' forum problem

Post by DaveG » 16 Feb 2019, 20:51

Yes, I did need a new user name. "DaveG" was taken, so now I'm simply "Dave" :lol:
I wasn't sure which email address I'd originally used, but tried both my usual ones but didn't get a "password reset" mail on either. It didn't flag up with address already in use when I re-registered so either I picked a different one this time or it wasn't saved anyway. :dunno:
Personally, I don't like the style/layout of the new forums.
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Paul K
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Re: New 'Just Flight' forum problem

Post by Paul K » 16 Feb 2019, 21:22

Thanks for the info, Dave. I might send them an email.
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simondix
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Re: New 'Just Flight' forum problem

Post by simondix » 17 Feb 2019, 00:43

I just logged onto the new forum with relatively little problems. If you are a previous user just use the forgotten password tab and you will get an e-mail asking you to reset it then you should get in alright.
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Paul K
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Re: New 'Just Flight' forum problem

Post by Paul K » 17 Feb 2019, 10:11

simondix wrote:
17 Feb 2019, 00:43
I just logged onto the new forum with relatively little problems. If you are a previous user just use the forgotten password tab and you will get an e-mail asking you to reset it then you should get in alright.
That's what I'm doing Simon, to no avail. I've tried about 5 or 6 times now, and the email never arrives. I've looked through all the folders in Outlook to see if they've been deemed spam. I've also made sure I am logged out of the old forum in case that's causing a problem - but no joy.

Could Windows Security Essentials or Malwarebytes be blocking the email in some way ?
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simondix
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Re: New 'Just Flight' forum problem

Post by simondix » 17 Feb 2019, 13:33

I use Microsoft Security Essentials. So maybe not that.
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Paul K
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Re: New 'Just Flight' forum problem

Post by Paul K » 17 Feb 2019, 15:14

Thanks, Simon. I've re-registered as Paul_K and all seems well. A first-world problem, but it is a bit annoying when things like that happen. Case closed. ;)
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PaulC
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Re: New 'Just Flight' forum problem

Post by PaulC » 18 Feb 2019, 17:45

About as reliable, accurate and technically sound as some of their products....

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