Is this the ultimate in begging for praise?

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Airspeed
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Is this the ultimate in begging for praise?

Post by Airspeed »

I recently paid my monthly mobile/internet bill.
I received a thank you email, saying that the payment had been processed.
Next day I received another email, asking for feedback under the heading "How did we do?" :dunno: :rant:

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Tomliner
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Re: Is this the ultimate in begging for praise?

Post by Tomliner »

This type of corporate email is a pain in the **** :agree: EricT
Now at the age where I know I like girls but can't remember why!

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WarHorse47
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Re: Is this the ultimate in begging for praise?

Post by WarHorse47 »

This happens frequently.

I recently replaced my computer chair only to discover the new chair was damaged. I'm still trying to contact the company for a replacement part and have already received a feedback survey on the product - which I haven't been able to use.

In my career I did a lot of work on "quality" initiatives in government. One concept that has stuck with me to this day is based on a simple question: "what are you going to do with the data (or feedback) I give you."

Unfortunately too many companies or institutions rely on computer technology, and don't even look at much less use the responses on such surveys. There is never follow-up on constructive criticism.

--WH

Dev One
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Re: Is this the ultimate in begging for praise?

Post by Dev One »

I get one after visiting our surgery for a routine(monthly) blood test!
Keith

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TSR2
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Re: Is this the ultimate in begging for praise?

Post by TSR2 »

At least they’re giving you the option for feedback. Yes it’s all just a numbers game and they may not read every comment, but it’s better than nothing.
Ben.:tunes:

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