Re: Police Rap Airline Boss at Manchester Airport
Posted: 26 Sep 2009, 08:15
Chris, (and Ben, with your indulgence) -Chris Trott wrote: 1) He confronted the staff with a 200 passenger queue standing there.
Isn't that the whole point ?
200 unhappy customers, and you cause them further delay by giving the desk operator a bollocking, just to show what a strong manager you are?
Please, retire from the 18th century Royal Navy, and get your management ideas and skills into the present day.
Harrrumph
MikeW