That sums it up nicely Nige It started going downhill for us then the stuff was delivered.. it didn't all arrive! An additional problem for us was that we'd bought it flat-pack at our married quarter in Gosport ready to move to an unfurnished MQ in Ruislip so we didn't actually find out how many parts were missing until we'd moved. Lots of agro turning up at the local MFI complaining that units we'd bought from the Gosport store were missing parts That was the first time and the last
MFI?? Oh...How I miss that wonderful company.......not!!
Years ago we bought a set of wardrobes...you know, the type you had to put together......well, I found out that MFI had mastered a programme on its' products called 'Self-Destruct' though it had never been patented it was quite successful, after about a year the programme activated itself and sure enough one part of the wardrobe started to lean away from the rest, then the back panels started to bulge outwards like a navvies beer gut with the panel pins popping out and no matter how much you knocked them back in out they would pop...again!! and so it went on.......no wonder they went out of business!!!!
Nigel.
I used to be an optimist but with age I am now a grumpy old pessimist.
An additional problem for us was that we'd bought it flat-pack at our married quarter in Gosport ready to move to an unfurnished MQ in Ruislip so we didn't actually find out how many parts were missing until we'd moved. Lots of agro turning up at the local MFI complaining that units we'd bought from the Gosport store were missing parts 
That was the first time and the last 
and so it went on.......no wonder they went out of business!!!!