Classic British Flight Sim

Actual dialogue of a former WordPerfect Customer Support employee.
(Now I know why they record these conversations!):

Operator: 'Ridge Hall, computer assistance; may I help you?'
Caller: 'Yes, well, I'm having trouble with WordPerfect .'
Operator: 'What sort of trouble??'
Caller: 'Well, I was just typing along, and all of a sudden the words went away.'
Operator: 'Went away?'
Caller: 'They disappeared'
Operator: 'Hmm. So what does your screen look like now?'
Caller: 'Nothing.'
Operator: 'Nothing??'
Caller: 'It's blank; it won't accept anything when I type.'
Operator: 'Are you still in WordPerfect, or did you get out?'
Caller: 'How do I tell?'
Operator: 'Can you see the 'C: prompt' on the screen?'
Caller: 'What's a sea-prompt?'
Operator: 'Never mind, can you move your cursor around the screen?'
Caller: 'There isn't any cursor; I told you, it won't accept anything I type..'
Operator: 'Does your monitor have a power indicator??'
Caller: 'What's a monitor?'
Operator: 'It's the thing with the screen on it that looks like a TV.
Does it have a little light that tells you when it's on?'
Caller: 'I don't know.'
Operator: 'Well, then look on the back of the monitor and find where
The power cord goes into it. Can you see that??'
Caller: 'Yes, I think so.'
Opera tor: 'Great. Follow the cord to the plug, and tell me if it's
Plugged into the wall.
Caller: 'Yes, it is.'
Operator: 'When you were behind the monitor, did you notice that
there were two cables plugged into the back of it, not just one? '
Caller: 'No.'
Operator: 'Well, there are. I need you to look back there again and
find the other cable.'
Caller: 'Okay, here it is.'
Operator: 'Follow it for me, and tell me if it's plugged securely into
the back of your computer..'
Caller: 'I can't reach.'
Operator: 'OK. Well, can you see if it is?'
Caller: 'No..'
Operator: 'Even if you maybe put your knee on something and lean way over?'
Caller: 'Well, it's not because I don't have the right angle -- it's because it's dark.'
Operator: 'Dark?'
Caller: 'Yes - the office light is off, and the only light I have is
coming in from the window.'
Operator: 'Well, turn on the office light then.'
Caller: 'I can't.'
Operator: 'No? Why not?'
Caller: 'Because there's a power failure.'
Operator: 'A power .... A power failure? Aha. Okay, we've got it
licked now. Do you still have the boxes and manuals and
packing stuff that your computer came in?'
Caller: 'Well, yes, I keep them in the closet..'
Operator: 'Good. Go get them, and unplug your system and pack it
up just like it was when you got it.Then take it back to
the store you bought it from.'
Caller: 'Really? Is it that bad?'
Operator: 'Yes, I'm afraid it is.'
Caller: 'Well, all right then, I suppose. What do I tell them?'
Operator: 'Tell them you're too damned stupid to own a computer!'

EricT

Yup Eric, that sounds about right

Very Good,

Roger.

Brilliant

I think I'd be a LOT harsher then that.

Oh yes they are, Eric. Have you never been asked "Where is the Any key" ?


MikeW

The "AnyKey" ? ... whu.... .... whats that look like ......


.. you pullin my leg

Frayed knot, Joe, but I wish I had been....
First day of four weeks' leave, first full allocation in years, 6hrs before my Emirates flight to GLA from SYD which was two hours' drive away in them days:
"Mike - the ops procedure you wrote for us is really good. I checked that the mainframe backup had completed and then I transferred the updated files to the RISC box. Now there is a little grey box that says 'Ready to start Schedule Run - Press any key to continue' . Is that the one with the funny squiggle thing on it, above the Tab key?"
I kid you not...

ATB
MikeW

Homer

http://www.youtube.com/watch?v=9hJXS0eC ... re=related

Good one Garry - My customer was female, but she wasn't Marge, either.
ATB
MikeW

DOH!



Did you hear me say "The" ? , that's what I always say..