Problem updating email address
Posted: 06 Sep 2012, 23:15
I tried to change my email address.
I read what it said on the form. Since I only wanted to change the email, and not set a new PW, I went ahead and did that.
Entered current PW to confirm changing email, pressed Enter, and it said I had not confirmed the new PW.
Went through the palaver again, this time entering my current PW to confirm new PW even though it had not been changed, entered it again to confirm changing email and it said the new PW was the same as the old one!
Of course it was - I had no intention of changing anything except the email address, and the form makes it clear that there is no need to confirm the PW if I am not changing it.
Fortunately the current email address will be active until the end of Sept.
Could somebody please help?
MikeW
I read what it said on the form. Since I only wanted to change the email, and not set a new PW, I went ahead and did that.
Entered current PW to confirm changing email, pressed Enter, and it said I had not confirmed the new PW.
Went through the palaver again, this time entering my current PW to confirm new PW even though it had not been changed, entered it again to confirm changing email and it said the new PW was the same as the old one!
Of course it was - I had no intention of changing anything except the email address, and the form makes it clear that there is no need to confirm the PW if I am not changing it.
Fortunately the current email address will be active until the end of Sept.
Could somebody please help?
MikeW