Classic British Flight Sim

I thought you would be interested to know that my Amazon Account was hacked a few days ago and the Hacker changed my user name and password. I was made aware of it by an email from Amazon apologising for the damaged state of the delivered graphics card and advising me that they had ordered a replacement. Of course, I could not get into my account at Amazon because of the change of password. With difficulty I got Amazon to phone me and I advised them of what had happened...They kindly fixed my username back to how it was and allowed me to change my password. I informed them that my graphics card was undamaged and there was no need for a replacement. Sadly they did not action that bit so I was a bit surprised to get this email from them today:-


Hello,
We thought you'd like to know that we've dispatched your item(s). Your order is on the way, and can no longer be changed. If you need to return an item or manage other orders, please visit Your Orders on Amazon.co.uk.
Arriving:
Friday, June 17

Track your package Your order was sent to:
Zak Stew
Six-Dyson-House
Hesketh Walk
Bolton, Lancashire BL49EY
United Kingdom

Your item(s) is (are) being sent by DPD. Your tracking number is 1989807889. Depending on the delivery method you chose, it's possible that the tracking information might not be visible immediately. Learn more about Tracking.
If you have a mobile device, you can use the free Amazon Mobile App to receive delivery notifications and track your parcel on the go.
Delivery Information


MSI NVIDIA GTX 980 Gaming Graphics Card (4GB, PCI Express, 256 Bit)
Sold by Amazon EU S.a.r.L.
£0.00


I got onto Amazon customer services again and advised them to contact their driver and prevent the delivery as it was a theft. They said they were actioning it straight away but I suspect that they were too late to stop the delivery...Hopefully the police will be able to visit that delivery address and find out who collected the parcel! My Amazon password was a bit basic but it is now a strong one...If any of you Amazon users have a weak password, you might like to change it.

By the way, the hacker may have got his info about my order from this site as I did not mention it anywhere else

I reckon that as this chap was able to hack your Amazon account.. he'd have got the information for your order from there, not here but that matters not. Disturbing that Amazon can be hacked though

ATB
DaveB

I think he got the word that I had ordered the card from this site...Then he went to Amazon knowing my name and hacked into my account...Then he changed my details and went to my orders and claimed the card was damaged on arrival...Amazon then sent him a new card to the address he gave and charged him nothing. Naturally their computer will now be looking for my returned, damaged card, but I have already informed them that there is no damage to the card and I will not be returning it. I have strengthened my password but that is all I can do. I did inform them this morning to urge them to phone their driver and prevent the delivery but I think they were too late to stop it. I have informed the Police and ActionFraud but what should really happen is the local Lancashire Police should call at the delivery address today and enquire about who picked up the package...I don't think that will happen today and by the time it does, it will be too late.

Disturbing that Amazon can be hacked though

I think it is disturbing that any company that trades on the internet can be hacked and that goes as far as on-line banking though most of that may be attributed to poor passwords by the consumer. What worries me also is the fact that some ATM machines are still running on XP which is no longer supported by Microsoft and therefore can also be at risk.

Think I had better check my Amazon account........just in case.

Regards
Nigel.

Usually e-mails like these are phishing or spam attempts using a completely phoney order. The fact that your actual order was involved is a bit worrying. Good to hear that you got this sorted out with Amazon.

A thing to remember: in this case the weakness in the system may not have been on Amazon's side, but on Peter's side. There are usually caveats in the various legal texts associated with online shops that state that problems arising from a user not using a secure password, or leaving this lying about, are for the user to deal with. You might be lucky in this case in that Amazon doesn't charge you for the extra delivery!

As long as it all ends well...

You mention that Jelle..

Thinking about it.. I received a similar email months ago about something or other being damaged and a replacement was being sent. Having not ordered anything from Amazon for a very long time.. I was immediately suspicious. I closed down the email (didn't click on anything contained therein) then went to Amazon to check my orders. There was nothing in my past or pending orders even vaguely similar so I logged out again. Opened the old email and sent the email to the trash bin then deleted it from there

ATB
DaveB

What worries me also is the fact that some ATM machines are still running on XP which is no longer supported by Microsoft and therefore can also be at risk.

Not strictly true, the XP on embedded systems, such as ATMs is subject to a different support regime. Also if you pay MS $Lots they'll still support XP for you, ask the UK Government...

SkippyBing wrote:

What worries me also is the fact that some ATM machines are still running on XP which is no longer supported by Microsoft and therefore can also be at risk.

Not strictly true, the XP on embedded systems, such as ATMs is subject to a different support regime. Also if you pay MS $Lots they'll still support XP for you, ask the UK Government...

That is true, my son used to work for a MS support company and you may be amazed by how far back the support goes as regards commercial companies. BTW not all calls are farmed out to India, there was the illusion all calls were within the USA and he was not allowed to disclose he was in Canadastan. It often caused some suspicion with his decidedly Romford accent.