Some-one has used my card number.
Posted: 23 Aug 2020, 15:43
Got statement for my credit card and found that £227 was taken to pay company A Ferry.Ltd On searching I have found it is a ferry company booking site and I have never booked a ferry or even been on one apart from when at Dartmouth and that was cash payment.
My card has recently been changed to a new one and this transaction occurred before the new one was replaced which means that they will no longer be able to use it (my card numbers have also changed on the new card thankfully).
Now I am always very careful when using my card especially with on-line purchases and use my anti-virus which has Safe Pay (Bitdefender) and always print out any transactions I make and never allow any site to hold onto my credit card number. The only other transactions I have done on my card have been for KFC Food or the garden centre. I have never drawn money out using it at an ATM Machine either so my suspicions, and this is only a suspicion, is that my card details were probably hacked at KFC.
Have no proof that it is them but I have only dealt with well known national companies for purchases such as Amazon or Fight Simulation outlets such as Just Flight, Orbx etc.
After such a long explanation, will the credit card company believe me when I tell them that was not a transaction I had made and will they still make me pay it?
Never had anything like this happen before and I know card details are high on the list of fraudulent use therefore I have always taken precautions before using my card either on-line or at a store, especially when it is less than £30 and you just pay using the contact less method.
I am just so bl**dy angry.
Late Edit: Should I contact the company that took payment before contacting the card company to see if they can offer any help regarding this purchase (have date).
Regards
Nigel.
My card has recently been changed to a new one and this transaction occurred before the new one was replaced which means that they will no longer be able to use it (my card numbers have also changed on the new card thankfully).
Now I am always very careful when using my card especially with on-line purchases and use my anti-virus which has Safe Pay (Bitdefender) and always print out any transactions I make and never allow any site to hold onto my credit card number. The only other transactions I have done on my card have been for KFC Food or the garden centre. I have never drawn money out using it at an ATM Machine either so my suspicions, and this is only a suspicion, is that my card details were probably hacked at KFC.
Have no proof that it is them but I have only dealt with well known national companies for purchases such as Amazon or Fight Simulation outlets such as Just Flight, Orbx etc.
After such a long explanation, will the credit card company believe me when I tell them that was not a transaction I had made and will they still make me pay it?
Never had anything like this happen before and I know card details are high on the list of fraudulent use therefore I have always taken precautions before using my card either on-line or at a store, especially when it is less than £30 and you just pay using the contact less method.
I am just so bl**dy angry.
Late Edit: Should I contact the company that took payment before contacting the card company to see if they can offer any help regarding this purchase (have date).
Regards
Nigel.