Uploading Problem

Paule · Post by **Paule** » 29 Jun 2006, 15:14

Help! Can't upload to ClassicBrit files site. I'm on NTL and use Zonelabs Pro. Think Zonelabs is my problem - do I need to allow sharing and/or let my PC act as a server. Must have a setting that restricts sharing/server to the Classic Brit site. How do I put a site into the trusted zone - I've read the ZL help and forum and I'm no wiser.

If u have a solution please put it into baby language.

Thanks for help (hopefully)

Paul

ianhind · Post by **ianhind** » 29 Jun 2006, 15:43

What error messages are you getting?

It makes it easier to offer help if we know what might be causing the problem.

Paule · Post by **Paule** » 29 Jun 2006, 15:52

Ian
I don't get any error messages, and nothing like a warning pops up from Zonelabs. The Zonelabs monitor shows internet activity, but it just goes on and on. I can't imagine that a 200Kb file takes long to get uploaded.

Paul

Post by **Garry Russell** » 29 Jun 2006, 15:53

Hi Paul

Uploading can take a very long time.

Always much longer than downloading.

How long are you giving it?

Garry

Paule · Post by **Paule** » 29 Jun 2006, 16:37

Ian

Just tried to upload and got the 'invalid referrer' message after I pressed 'Submit' on ClassicBrit.

Paul

TobyV · Post by **TobyV** » 29 Jun 2006, 16:55

If you are using FTP (or if classicbritish's site uses something along those lines), make sure that in ZA under program control, Application Layered Gateway (ALG) has four ticks by it.

Paule · Post by **Paule** » 29 Jun 2006, 17:16

Toby
Tried that, still 'invalid referrer'. Somehow, I think I need to get the ClassicBrit site into the trusted zone.

Paul

Paule · Post by **Paule** » 29 Jun 2006, 17:16

Toby
Tried that, still 'invalid referrer'. Somehow, I think I need to get the ClassicBrit site into the trusted zone.

Paul

ianhind · Post by **ianhind** » 29 Jun 2006, 17:48

Paul,

No I don't think that is the problem. I've just uploaded a photo. ZoneAlarm just has my home network in the trusted zone.

ALG is set to ? for all four options in ZA and it did not ask if that was ok (which it would if involved).

ZA is set High for Internet Zone, Medium for trusted zone.

And it went through 2 hardware firewalls as well (don't ask!).

Paule · Post by **Paule** » 29 Jun 2006, 18:14

Ian
Think u are right, that ZL is not the prob. Have even tried it with ClassicB in the trusted zone and still got 'invalid referrer'. Do I have to Log in to Classic to upload?

Paul