Help please!

[VEGAS]

Hi guys,

Yet again I find myself in times of desperation! This time my new(ish) laptop has decided it does'nt want to connect to the internet anymore.

The laptop was last on line last night and my wife was using it to check some airline fares. When she finished the machine was shut down.

When I went to re-boot it again it fired up just fine as normal and opeates without a problem, however, I now get a little yellow triangle with an exclamation mark inside it on the monitor icons in the bottom right of the screen.

When I place my cursor arrow over it says Access:Limited Connectivity

When I place the lan cable into the laptop from the router it works perfectly. My desktop works perfectly (i'm typing this on it) and my PS3 works fine as well.

The laptop is a Compaq CQ60. With Vista Home premium 32bit. The router is a bog standard BT Home hub (early mk1 version).

Had all hardware, laptop, PS3, desktop running fine with the router til last night. Its driving me mad.

Tried loads of Googling and also tried some of the suggestions discovered from Googling but still no joy.

Please could someone assist?

[delticbob]

I'm currently using my 'other' modem that plugs into a USB port, but I have had that issue with my Dynamode modem in the past.

If you right click on the tray icon by the clock, do you get a little menu box that has 'repair' as one of the options? This has worked for me in the past, but you might be able to give it ago - if its not an option, or does not fix things, it will not have made matters worse either.

Hope you get sorted soon.

Bob

[VEGAS]

Hi Bob. Tried that repair option mate. Did'nt do anything apart from tell me it was unable to repair it.

[RAF_Quantum]

This may be a daft suggestion but there is usually a little slider on the edge of the laptop which switches off the wireless bit. It hasn't been switched off by mistake by any chance?

Regards

John

[Chris Sykes]

The first things id try is to
Reboot/repower the router (reboot is normally through the management page of the router)
unasociate the Laptop from the wireless, then reassociate it
try turning IPv6 off

BTW what does it say when it cannot repair it? does it say what it cannot repair etc etc?

[VEGAS]

This may be a daft suggestion but there is usually a little slider on the edge of the laptop which switches off the wireless bit. It hasn't been switched off by mistake by any chance?

Regards

John

Trie that John. No joy.


Chris,

Will try your methods. Although I did retry the reboot/repower method this afternoon with no joy.

Will try the IPv6 off as you suggested.

The only saving grace here is that there isn't much important data on the laptop being relatively new. All personal data is already backed up on my portable HDD. So I would'nt be reduced to tears if a reformat was the only option.

I will try your suggestions and report back.

Cheers fellas.

[TSR2]

If your getting the exclamation mark its actually connecting. Could it be that it can't get an IP address from the router? You could try hard coding an IP in the laptop? But I'd suggest trying the ethernet cable first as this will also issue DHCP addresses and if it works on the cable, it rules out DHCP issue.

[VEGAS]

Shut off router completely and rebooted it.

Seems to have done the trick.

Bit puzzled as I tried this earlier on.

Oh well. It works now and all is well.

Thanks very much for the help chaps.

I'll see you right when I get my new glasses.

[forthbridge]

Not sure how much this is hardware or just Vista

We use a Belkin N wireless router plugged into Telewest (or Virgin as it is now). Sam has a Toshiba laptop which has connected to the network via it's onboard wireless with no problem since she bought it.

I've got the new PC connected with the Belkin dongle. Every so often (usually when I boot up) I'l need to restart the dongle then everything's fine (I get the limited connection message). This has happened a couple of times with the laptop too, the only obvious things being, the additional machine on the network, and Vista SP2.

If it happens again, try:
Start - connect to - then you will see the network and 'limited connectivity' or similar. hit Disconnect, then reconnect. If there's a prob, Vista will say it's taking longer than normal to connect, you will then get the 'repair' option (which basically resets the dongle/wireless). It's always worked here anyway